Privacy Policy

How Processla collects, uses, and protects your personal information.

Who We Are

Processla Ltd is the data controller responsible for the personal data collected through this website. Processla Ltd is registered in England and Wales under company number 13513684. If you have any questions about this policy or how we handle your data, you can contact us at info@processla.co.uk.

Information We Collect

We collect information you provide directly to us — such as your name, email address, phone number, company name and the details of your enquiry — when you contact us, request a proposal, or subscribe to updates. We also automatically collect limited technical data such as your IP address, device and browser type, and how you interact with our pages.

Legal Basis for Processing

We only process your personal data where we have a lawful basis to do so under the UK GDPR. This is usually your consent (for example, when you subscribe to updates), the performance of a contract or steps taken at your request before entering one, or our legitimate interests in responding to enquiries and running our business, provided these are not overridden by your rights.

How We Use Your Information

We use your information to respond to your enquiries, prepare and deliver our consultancy and engineering services, send updates you have opted into, maintain and improve our website, and comply with our legal and regulatory obligations. We do not sell your personal data to third parties.

Sharing Your Information

We may share your personal data with trusted service providers who help us operate our website and deliver our services (such as hosting, email and form providers), and with professional advisers or authorities where required by law. Any third parties we use are required to keep your data secure and to process it only on our instructions.

International Transfers

As we operate from the United Kingdom and maintain a branch in Libya, your personal data may be processed in countries outside the UK. Where data is transferred internationally, we take steps to ensure it remains protected by appropriate safeguards consistent with UK data protection law.

Data Security & Retention

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration or misuse. We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or for as long as required to meet our legal, accounting or contractual obligations.

Cookies

Our website uses only essential cookies needed to make the site function correctly. We do not use analytics, advertising or tracking cookies. You can control or delete cookies through your browser settings at any time — see our Cookie Policy for more detail.

Your Rights

Under UK data protection law you have the right to access the personal data we hold about you, to have it corrected or deleted, to restrict or object to its processing, and to request a copy in a portable format. Where our processing is based on consent, you may withdraw that consent at any time. To exercise any of these rights, please contact us at info@processla.co.uk.

Complaints & Contact

If you have any concerns about how we handle your personal data, please contact us first at info@processla.co.uk so we can help. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at ico.org.uk. We may update this policy from time to time; the latest version will always be available on this page.